Acetes Travel

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Private Tour Cancellation Terms

These terms apply to all private yacht tours, celebrations, weddings and corporate events booked with Acetes Travel.

At a glance

30%Advance payment at booking confirms your yacht
48 hoursThe remaining 70% is due before your tour
7 daysCancel at least 7 days before for a full refund of the advance

Timeline

  1. At booking30% advance payment confirms your yacht
  2. 48 hours beforeThe remaining 70% is due
  3. 7+ days beforeCancel for a full refund of the advance
  4. Under 7 daysThe advance payment is not refundable
  5. Under 3 days100% of the tour price is due

If bad weather, sea conditions or an official warning stop your cruise, you choose a new date or a full refund of your advance payment.

Full terms and conditions

01Payment terms and schedule

To secure and confirm a private yacht reservation, the Guest is required to remit an advance payment of thirty percent (30%) of the total tour price at the time of booking.

The remaining seventy percent (70%) balance of the total tour price must be paid no later than forty-eight (48) hours prior to the scheduled tour date.

Important notes

Reservations shall not be deemed confirmed until the advance payment has been received and cleared.

Failure to remit the remaining balance by the stated deadline may result in cancellation of the reservation at the Company’s discretion.

02Standard cancellation period

Cancellations made at least seven (7) days prior to the scheduled tour date shall be eligible for a full refund of the advance payment.

03Late cancellations

Cancellations made less than seven (7) days prior to the scheduled tour date shall not be eligible for any refund of the advance payment.

04Very late cancellations (within three days)

In the event of cancellation within three (3) days prior to the scheduled tour date, the Guest shall be liable for one hundred percent (100%) of the total tour price, regardless of whether the remaining balance has already been paid.

05Food and beverage services

Where food and/or beverage services are requested as part of a private tour, and the Guest cancels the reservation for personal or non-force-majeure reasons, the Guest shall remain liable for payment of the full tour amount, including all catering-related costs.

06Force majeure and official warnings

The Company reserves the right to cancel the tour in the event of adverse weather conditions, sea conditions, or official warnings issued by the Meteorological Office, Port Authority, Coast Guard, or other relevant maritime authorities.

In such circumstances, the Guest shall be entitled to either:

  • a) Reschedule the tour to an alternative available date, or
  • b) Receive a full refund of the advance payment.

Questions about these terms? Contact us before you book at [email protected] or on WhatsApp at +90 552 463 84 98.

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